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20Apr2025Select date
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Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Jalan Post Office Lama, Kota Bharu, Malaysia, 15000

Grand Riverview Hotel, a 4-star property in the heart of Kota Bharu, houses 3 dining venues, a fitness center, and an outdoor pool overlooking the Kelantan River.

Modern Room Amenities

Grand Riverview Hotel offers 299 air-conditioned rooms featuring flat-screen TVs with cable channels, free WiFi, and safes. Private bathrooms include rainfall showerheads, complimentary toiletries, and separate bathtubs.

Diverse Dining Options

D'Brasserie and Chao Yuan restaurants serve local and Chinese cuisine, with Chao Yuan specializing in Szechuan and Canton dishes. The Greens Terrace provides riverfront dining with panoramic views.

Business Meeting Facilities

The Grand Riverview features the city's largest ballroom spanning 27,437 square feet of conference space. Additional facilities include a business center, gift shops, and concierge services.

Central City Location

Located 0.5 miles from Kelantan Golf & Country Club, the hotel provides walking access to Padang Merdeka, Bank Kerapu, and local shopping malls. Sultan Ismail Petra Airport is 6 miles away.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Premier King Suite
Max:
2 persons
65 sq. feet 
Bed options:
1 King Size Bed
City view
Shower
Bathtub
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Premier Room
Max:
2 persons
35 sq. feet 
Bed options:
1 King Size Bed
City view
Shower
Bathtub
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Superior Room
Max:
2 persons
35 sq. feet 
Bed options:
1 King Size Bed
City view
Shower
Bathtub
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Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

Available transportation options

City Center
Kota Bharu 1.4 mi
Airports
Sultan Ismail Petra (KBR) 6.1 mi
Train
Handicraft Village and Craft Museum2000 ft

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences
What’s included

General

  • No smoking on site
  • Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Baggage storage
  • Elevator
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness center

Guest Parking

  • Electric kettle

Services

  • Paid shuttle service
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning

Dining

  • Restaurant

Business

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cribs

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Outdoor swimming pool
  • Beach umbrellas
  • Sun loungers
  • Sun terrace
  • Pool with view

Room features

  • Air conditioning
  • Sitting area
  • Patio
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

Jalan Post Office Lama, Kota Bharu, Malaysia, 15000
Map view
Jalan Post Office Lama, Kota Bharu, Malaysia, 15000
Nearby
Museum and Handicraft Village
1700 ft
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Reviews and Ratings

Feedback from previous guests about their experience.
68%
enjoyed the hotel and would happily return
Great river view
Delicious breakfast
Dated decor
Cleanliness issues
6.8/10
Nice
Rooms
6.4
Location
8.6
Service
7.4
Dining
6.6
Guest reviews
6.8/10
based on 5 reviews
3.5/5 based on 210 reviews
7.8
7.8/10 based on 969 reviews
#5 of 92 hotels in Kota Bharu based on Tripadvisor
Walter
United States of America, February  2025
6.0/10

The hotel has an impressive entrance and is located conveniently near local attractions. However, the rooms are showing signs of wear and tear, with peeling wallpaper and outdated furnishings. The Wi-Fi was frustratingly slow, and the lack of amenities like decent TV channels was disappointing. Despite these issues, the location by the river offers a nice area for walks and jogging.

Rooms
5.0
The rooms are a decent size but really need refurbishment. The furniture is old and scratched, and the overall atmosphere feels tired.
Service
6.0
The staff was kind, but they lacked proper training. I didn't receive important information at check-in, which was a bit disappointing.
Location
8.0
The location is quite good, with easy access to the market, museums, and restaurants nearby. It's nice to stroll along the river's edge.
Dining
6.0
The breakfast was okay, but I expected more options. It could use improvement in terms of variety and freshness.
Facilities
5.0
The pool area was lacking, with no sunbeds available. The reception area looked impressive, but the overall facilities felt worn.
Henry
United States of America, January  2025
7.8/10

I arrived late in Kota Bahru and stumbled upon this hotel, which turned out to be a pleasant surprise. The room was spacious and had a fantastic river view. I enjoyed a delicious breakfast each morning, making the extra cost worthwhile. However, there were some drawbacks, including the need for renovations in certain areas and some cleanliness issues.

Rooms
8.0
The room was spacious compared to other premium hotels, comfortable and well-equipped with a nice river view. However, I noticed that some amenities were available for only one guest, which was a bit inconvenient.
Service
9.0
The service exceeded my expectations as the staff were warm and helpful throughout my stay, always ensuring I felt welcome.
Location
9.0
The location is perfect for exploring, with many attractions such as Pasar Siti Khadijah and various local restaurants within walking distance.
Dining
7.0
Breakfast was delicious, though I wish there had been a bit more variety. It felt like a great start to the day.
Facilities
6.0
Although the lobby was impressive with high ceilings, it felt empty. Overall, the facilities need a bit of updating.
Herman
United States of America, December  2024
7.0/10

During my stay, I found the hotel to be a mixed bag. The location was convenient with plenty of eateries nearby, and the rooms were spacious and had a lovely river view. However, there were issues with cleanliness and air conditioning that weren't ideal. Overall, the hotel offers decent value for money but could use some improvements in these areas.

Rooms
6.0
The rooms were spacious and offered a nice view of the river, but they felt dusty and old. It took a while to cool down, which was disappointing.
Service
6.0
While some staff were friendly and helpful, I noticed that not all team members were attentive, leaving some guests without assistance.
Location
8.0
The hotel is conveniently located within walking distance of eateries and attractions like the market and museums, which was a positive aspect of my stay.
Dining
7.0
Although I didn't try the hotel breakfast, I found that nearby cafes offered good options. Dining options around the hotel were varied and enjoyable.
Facilities
8.0
The facilities, including a nice swimming pool for both kids and adults, were well-maintained and added to the overall enjoyment of my stay.
Juan
United States of America, September  2024
7.6/10

I stumbled upon this hotel while driving around Kota Bahru, and I was fortunate enough to find a room available. The check-in process was efficient, and the room on the 10th floor offered a lovely river view. While the breakfast was delicious and a real highlight, the overall condition of the hotel left a bit to be desired. The decor felt quite dated, and there were some cleanliness issues that needed attention.

Rooms
7.0
The room was big and offered a beautiful river view, although it felt a bit old-fashioned. I found it to be comfortable, but it got quite cold due to the air conditioning being non-adjustable.
Service
8.0
The staff members were all very warm and tried their best to make our stay pleasant, despite the hotel's shortcomings.
Location
9.0
This hotel is situated right by the river and is convenient to many tourist attractions, including Siti Khadijah Market. However, the area quiets down a lot after dark.
Dining
8.0
Breakfast was hearty with both local and western options, which I really enjoyed, although I felt there could have been more variety.
Facilities
6.0
The lobby was impressive but felt rather empty, which made it less inviting.
Great river view
Dated decor
Andy
United States of America, September  2024
6.4/10

I had a mixed experience at the hotel. The spacious rooms with a river view were a plus, but they really need some refurbishment to feel comfortable and welcoming. The friendly staff tried their best to make my stay enjoyable, but certain aspects like cleanliness and the slow lifts were disappointing. Overall, it's an average choice with some pros and cons.

Rooms
6.0
I stayed in a spacious room with a river view, but unfortunately, it was in need of maintenance. The furnishings were dated, and I noticed some cleanliness issues upon arrival.
Service
8.0
The staff was warm and helpful, efficiently assisting with transportation and requests, though there were a few hiccups.
Location
9.0
The hotel is conveniently located by the river and is close to several tourist attractions and eateries, making it easy to explore the area.
Dining
5.0
I found the breakfast to be just average; it wasn't bad but definitely not impressive.
Facilities
5.0
While there were some facilities available, the condition of the lifts really stood out as a downside.
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Rooms and Guests2 Guests, 1 Room